Privacy policy

Welcome to Eksun Collection! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

To provide you with a seamless shopping experience, we collect the following information:

1.1 Personal Information

When you place an order, create an account, or participate in promotions, we may collect:

  • Your name, email address, shipping address, and phone number.

  • Payment details (processed securely via trusted payment gateways).

1.2 Website Usage Data

We automatically collect certain information when you browse our website, including:

  • IP address, browser type, and device information.

  • Pages visited, browsing history, and interactions with our site.

1.3 Communication Records

If you contact us via email, phone, or social media, we may retain the content of your communication for customer support purposes.

2. How We Use Your Information

We use your data for the following purposes:

  • Order Processing: To confirm, fulfill, and ship your purchases.

  • Customer Support: To respond to inquiries, resolve issues, and assist you.

  • Marketing & Promotions: To send offers, discounts, and updates (only with your consent).

  • Website Improvement: To enhance user experience, optimize performance, and personalize content.

  • Legal Compliance: To meet tax, fraud prevention, and regulatory obligations.

3. Information Sharing & Disclosure

We do not sell your personal data. However, we may share it in the following cases:

  • Third-Party Service Providers: For payment processing, shipping, and marketing (e.g., courier partners, payment gateways).

  • Legal Requirements: If required by law (e.g., court orders, fraud investigations).

  • Business Transfers: In case of a merger, acquisition, or asset sale.

4. Your Rights & Choices

You have control over your data:

  • Opt-Out of Marketing: Unsubscribe from promotional emails anytime.

  • Access & Update: Correct your details via your account or by contacting us.

  • Data Portability: Request a copy of your personal data in a readable format.

5. Security Measures

We implement industry-standard security protocols to protect your information from unauthorized access, misuse, or disclosure.

6. Changes to This Policy

We may update this policy occasionally. Any changes will be posted here, and we encourage you to review it periodically.

7. Contact Us

For privacy-related questions or requests, reach out to us at:

• Email: contact.eksuncollection@gmail.com
• Phone: +91 9555555936
• Address:
GROUND FLOOR, SHOP NO-70, QUTAB ROAD,
MATA SHERA WALI MARKET, SADAR BAZAR,
NEW DELHI, DELHI, 110006, INDIA

Thank you for trusting Eksun Collection! We value your privacy and strive to keep your information safe.

Last Updated: 13/06/2025